Your Personal Information
The Order of Friars Minor of the Province of the Holy Spirit (Australia, New Zealand, Malaysia, Singapore, Brunei), also known as the Franciscan Friars, will collect and maintain in our database certain personally identifiable information from you only when you provide it to us on a voluntary basis, for example, when you make an inquiry, contact us or subscribe to an occasional publication.

No data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information from misuse, loss or unauthorised access, we cannot guarantee the security of any information you transmit to us or receive from our online services. These activities are conducted at your own risk. As soon as we receive your transmission, we make our best effort to ensure its security.

Use of Information
The Franciscan Friars may use your personally identifiable information to enable mailing, to improve our website, for providing service to you and for systems administration. We may also use your personally identifiable information for our own marketing or promotional purposes. We will take reasonable steps to ensure that all information we collect or use is accurate, complete, up-to-date, stored in a secure environment and accessed only by authorised persons. We will not share any information about you with third parties, except as provided by civil Privacy Legislation.

Your Rights
If you do not want your personally identifiable information to be used for marketing or promotional purposes, you may contact our Provincial Office by email at office@franciscans.org.au and ask that you do not receive any promotional mail. You may always review your personally identifiable information, and may change, update or correct it as needed. To do this you should email our Provincial Office at office@franciscans.org.au.

If the Franciscan Friars do not allow you access to your personal information, we will provide you with the reasons for our decision, and how to appeal that decision.

Children
The safety of children is very important to us. We ask that children under the age of 18 have a parent or guardian verify their contact with us. Whilst we will make every reasonable effort to ensure that children’s privacy and other rights are not compromised, it is ultimately the responsibility of parents to monitor their children’s Internet usage.

Cookies
We may use "cookies" to allow you to use our services with greater ease and efficiency. Our cookies contain no personally identifiable information, but are small alphanumeric text files transferred from our Website to your hard drive to facilitate access to and use of our site. They may also provide us with aggregate statistical information about site usage.

Your Consent
By using our www.franciscans.org.au site, you are consenting to this Privacy Policy. The Franciscan Friars review this Privacy Policy periodically, and if we ever change our Privacy Policy, we shall post any changes on this page so that you are always kept informed of the information we collect, how we use it and the circumstances under which we disclose it, if at all.

If you have any questions or comments about our Privacy Policy, please write to: The Privacy Officer, 47 Victoria Street, Waverley NSW 2024, or email office@franciscans.org.au

Date of Issue: 26 November 2001

For more information
Email: office@franciscans.org.au
Write: The Privacy Officer
  Franciscan Provincial Office
  47 Victoria Street
  Waverley NSW 2024
  Australia
Tel: (02) 9369 9300

Australia
The Order of Friars Minor, also known as the Franciscan Friars, is committed to the Catholic Church’s protocols for Integrity in Ministry. The Order takes seriously any complaints against accepted professional standards and any allegations of abuse by friars. The Order supports the “Towards Healing” program in Australia which sets out the principles that form the basis of the Church’s response to complaints of abuse and the procedures to be followed in responding to individual complaints.

Anyone alleging abuse in a Franciscan Friars’ establishment in Australia is urged to contact their local Professional Standards Office. Contact details are listed in the “Towards Healing” document which can be found in the Professional Standards link at www.catholic.org.au

New Zealand
In New Zealand, “The Path to Healing” program provides the principles and procedures for responding to allegations of abuse by clergy and religious.
See www.catholic.org.nz